Since we are offering non-tangible irrevocable, digital products so Downloadable products not Refubdable. If you have any issue with product then open a support ticket in your buyer dashboard Our sellers and support will try to solve your issues and if we failed to solved your issue in 2 days then we will refund.
Conditions for a refund for new purchase (not renewal)
You must meet ALL of the following conditions:
Note that there is a difference between a broken item and simply receiving an error message or having trouble configuring the product to your desired result.
Error messages are often related to improper setup, your hosting configuration, your script configuration, plugin conflicts, or missing files which causes the item to not work.
Before you request a refund from OracleCode, you must do the following:
If you’re not sure whether a product is right for you, please contact us with your questions before making a purchase. after any wrong purchase payment will not be refunded because we provide downloadable files that will be available instantly after purchase.
Due to the nature of downloadable products, we recognize that this policy can be abused, and reserve the right to refuse refunds if we determine the refund policy is being taken advantage of.